FAQ'S

Your appointments will be held at Suite 18/18 Kearns Crescent, Ardross, within Connect Psychology. Please see the map here which shows the outside of the building. Go through the white gate and we are the green door upstairs. 

Please note there is another building on the street that has the number 18-22 on the front – that’s not us.

Claremont appointments are located above Claremont Medical Centre on Stirling Hwy. Go upstairs and down the left corridor, and take a seat in the waiting room.

Telehealth is also available. 

Before your first session try and complete the online intake form so we have the maximum time to talk. When you arrive at the rooms please take a seat in the waiting area and I will come and get you for your session. Or if your session is on telehealth, you can just get comfortable, and log onto to Zoom via the provided link. 

We will spend most of the first session discussing the reasons you have decided to seek support and the changes you would like to see as a result of therapy. Usually by the end of the first session we will have developed a plan to help you achieve the change you would like to see. Clients often report feeling nervous before their first appointment, but hugely relieved afterwards. Sometimes, talking about the problem and making a plan for change can be a great relief.

The current fees up to 31 December 2022 for a 50 minute session are $240 for Psychological Treatment and $250 for Executive Coaching. You will be emailed a receipt for private health claims, or for claiming as work-related expense tax deductions  (for executive coaching). 

If you have a Mental Health Care Plan for psychological treatment your out of pocket expenses will be approximately $140.

At our practice we strive to keep our services financially accessible. Therefore our fees are well below the APS National Schedule of Recommended Fees 2021-2022 which is set at $267 per session.

Payment is made by credit card and is processed electronically and securely through Halaxy at the end of your session. If you are eligible for a rebate this will be processed at the same time.

When you book your first appointment we will ask you for payment details via Halaxy, and payment will be taken quickly and easily after each session. If you would rather pay by BPay, or direct deposit, please let us know and we will invoice you after your session for payment on the same day. 

Halaxy is protected by 256-bit bank grade security and encryption, which means records, notes and payment information is protected to the same level used in banks. All information is encrypted and stored in a securely protected data centre in Australia.

If you have a Mental Health Treatment Plan (MHTP) referral from your GP you will be eligible to claim a Medicare rebate of $89.25 per session, for up to 20 sessions per calendar year. After 6 sessions you will need to obtain a referral from your GP. We can process your rebate for you electronically after each session. Please note Medicare rebates are not available for Executive Coaching, but you can use your receipts to claim work related expenses tax deductions.

If you do not have a MHTP referral from your GP, you may be able to claim a rebate from your private health fund. Check with your fund as to what they cover, and we will send you receipt after payment you can use to claim.

Booking online can be very convenient and you can do so here for Ardross and online: https://www.halaxy.com/book/ledingham-psychology/location/312968

And here for Claremont:

https://www.halaxy.com/book/dr-marieke-ledingham-claremont/location/896381

Alternatively you could give reception a call on 08 6118 0936 or email on admin@ledinghampsychology.com and make your appointments.  need.